To simplify the processing of your impressions, we provide you with three specific order forms: two for our production site in Antananarivo (conjunctive order form, adjunctive order form), and another for the sites in Hong-Kong/Shenzhen. Each form is distinguished by a different color for clarity.
All our work is guaranteed for 3 years.
"To benefit from the warranty, it is essential to provide the initial order number and the patient's name or reference, and systematically return all defective works to us. In the absence of any of these elements, we would be obliged to invoice for the new prosthetic completion."
We kindly ask you to deliver your alginate impressions in cotton soaked in water, wrapped in absorbent paper, and sealed in an airtight bag. For better readability and interpretation, please separate your order form from the alginate. Ensure proper separation of plaster models from alginate impressions.
Open Year-Round, 6 Days a Week
The laboratory is open year-round without interruption.
Our couriers collect your impressions free of charge within 24 hours of your call. Daily, they cover the entire island (except Cirques and Plaines) with one daily passage in your area.
The delivery time is 7 working days. Deliveries are made three times a week. We strive to maintain an export and import schedule throughout the year to meet the needs of our practitioners without disruptions. However, depending on the flight schedule, especially during school vacation periods, shipping and delivery days may change.
Work is systematically delayed in case of questions, requests for new impressions, or lack of information on the order form. To avoid such issues, we advise you to be vigilant when completing the order form. Ensure your order form is as comprehensive as possible (nature of work, relevant tooth numbers, desired stage, shade, observations).